Case Study - Healthcare

Executive Summary

The business had no confidence in the technology department.  The technology department believed that the business was unrealistic in their demands for technology solutions.  The relationship, processes and project portfolio were in great disrepair.

After Our Involvement

Mr. Price and team developed our project office in concert with our business strategies. Through improved control of projects, process, and budget, our project delivery capability was much more predictable. The result brought us an aligned business and IT delivery capability in support of our customers.

R. Keith Laughtman

CEO Mayo Collaborative Services Inc.

internetPMO Team Service:

 Project Office Implementation

 

Client Profile

Client Pain Points

 

Company Size: 150 mm Business

Budget: 10 mm

Team Size: 100 members

Duration: 10 Months

Industry: Healthcare, Pharmaceuticals

 

President of the business unit called in Mr. Price to help align his business and IT with the implementation of a Project Management Office (PMO).

 

Project Challenges: 

 

  • Schedules would slide

  • Product features promised would not be completed

  • No clear understanding of project status for any project

  • Stakeholder expectations were not being managed

  • Poor communications across all the business and technology functional areas

  • Constant last minute issues that affected quality of deliverables

 

Solution:

 

Mr. Price worked with the entire organization to help align the resources, processes, project management planning activities for the organization.  From the executives staff to the individual contributors, everyone was trained and mentored toward the new processes developed in the PMO.