Case Study - Healthcare
Executive Summary
The
business had no confidence in the technology
department. The technology department believed
that the business was unrealistic in their demands
for technology solutions. The relationship,
processes and project portfolio were in great
disrepair.
After Our Involvement
Mr. Price and team developed our project
office in concert with our business
strategies. Through improved control of
projects, process, and budget, our project
delivery capability was much more
predictable. The result brought us an
aligned business and IT delivery capability
in support of our customers.
R. Keith Laughtman
CEO Mayo Collaborative Services Inc.
internetPMO Team Service:
Project Office
Implementation
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Client
Profile
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Client Pain Points
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Company Size: 150 mm Business
Budget: 10 mm
Team Size: 100 members
Duration: 10 Months
Industry:
Healthcare, Pharmaceuticals
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President of the business unit called in Mr. Price
to help align his business and IT with the
implementation of a Project Management Office (PMO).
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Project
Challenges:
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Schedules would slide
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Product features promised would not be completed
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No
clear understanding of project status for any
project
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Stakeholder expectations were not being managed
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Poor communications across all the business and
technology functional areas
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Constant last minute issues that affected quality of
deliverables
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Solution:
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Mr. Price
worked with the entire organization to help align the resources,
processes, project management planning activities for the
organization. From the executives staff to the individual
contributors, everyone was trained and mentored toward the new
processes developed in the PMO.
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