Case Study - Healthcare Vendor

Executive Summary

Demand for client's software grew very quickly once client applied it's expertise in electronic medical records within the healthcare industry 

With the complexities of healthcare, client realized the need for some direction in creating a project management plan to provide smooth implementations, address newly created internal procedures, and manage some of the challenges that were came with rapid growth. 

internetPMO Team Service:

Client Profile

Client Pain Points

Size: Small Business

Budget: 250k

Team Size: 20 members

Duration: 4 Months

Industry: Healthcare

Client took action after several attempts to release software versions on-time and on-budget failed to materialize.

• No requirements were documented for their largest implementation to date

• Project Manager was not experienced and did not have the confidence of the team

• Business executives could not get a clear understanding of project status and progress

• The implementation of client's software was due on-site in 3 weeks

• Poor communications across all the business and technology team members

• Constant last minute issues that affected quality of deliverables

Following our experience and industry best practices for project management, the team quickly established the leadership and development of the plans necessary to effectively understand the tasks, resources, level of effort and the sequence to make the client obligations. The team also addresses any organizational factors that were causing the projects to fail.

 

The project management team also developed the project management infrastructure and repeatable processes so the client could do more of it on their own for future projects.